1. Agreement Overview:
1.1 These Terms and Conditions ("Agreement") constitute a legally binding agreement between Viareggio Tours ("Company") and the participant ("Customer") for the provision of a guided tour of Tuscany ("Tour").
2. Health and Safety:
2.1 Viareggio Tours is committed to ensuring the health and safety of its customers during the Tour. 2.2 Customers are responsible for disclosing any health conditions or concerns that may affect their ability to participate in the Tour. 2.3 Viareggio Tours reserves the right to deny participation to any customer deemed unfit for the Tour due to health or safety concerns.
3. Assumption of Risks:
3.1 The Customer acknowledges and assumes all risks associated with travel, including but not limited to transportation, excursions, and other activities during the Tour. 3.2 Viareggio Tours is not liable for any injury, illness, damage, loss, or inconvenience incurred during the Tour.
4. Insurance:
4.1 Customers are advised to obtain comprehensive travel insurance covering health, trip cancellation, and personal belongings. 4.2 Viareggio Tours is not responsible for any expenses incurred due to unforeseen circumstances, including but not limited to trip cancellations, delays, or medical emergencies.
5. Itinerary Changes:
5.1 Viareggio Tours reserves the right to modify the Tour itinerary due to unforeseen circumstances, including weather conditions or other factors beyond the company's control. 5.2 The Company will make reasonable efforts to provide alternative arrangements in the event of itinerary changes.
6. Payment and Cancellation:
6.1 Full payment is required to confirm the reservation. 6.2 Cancellations made by the Customer are subject to the Company's cancellation policy, as outlined in the booking confirmation. 6.3 Viareggio Tours reserves the right to cancel the Tour due to insufficient participation or unforeseen circumstances. In such cases, a full refund will be provided.
7. Code of Conduct:
7.1 Customers are expected to adhere to a code of conduct during the Tour, respecting local customs, laws, and the instructions of the Tour guide. 7.2 Viareggio Tours reserves the right to remove any customer from the Tour who engages in disruptive or inappropriate behaviour.
8. Limitation of Liability:
8.1 To the fullest extent permitted by law, Viareggio Tours is not liable for any direct, indirect, incidental, or consequential damages arising from the Tour. 8.2 The total liability of Viareggio Tours, if any, shall be limited to the total amount paid by the Customer for the Tour.
9. Governing Law and Dispute Resolution:
9.1 This Agreement is governed by the laws of the jurisdiction in which Viareggio Tours is registered. 9.2 Any disputes arising from or related to this Agreement shall be resolved through arbitration in accordance with the rules of the relevant arbitration association.
10. Exclusions from Tour Cost:
10.1 The Tour cost does not include flights to and from Tuscany, unless explicitly stated in the tour package. 10.2 Meals are not included unless specified in the detailed tour breakdown provided by Viareggio Tours. 10.3 Any additional expenses not explicitly outlined in the tour breakdown, such as personal purchases or optional activities, are the responsibility of the Customer.
11. Tour Changes and Flexibility:
11.1 Viareggio Tours reserves the right to modify the Tour itinerary and activities due to weather conditions or unforeseen circumstances. 11.2 The Tour operator will make reasonable efforts to provide alternative arrangements to ensure customers experience the best possible tour under the given circumstances.
12. Weather Conditions and Tour Availability:
12.1 The Tour may be subject to changes based on prevailing weather conditions to ensure the safety and well-being of customers. 12.2 In the event of unforeseen circumstances or limited tour availability, Viareggio Tours reserves the right to make necessary adjustments to the Tour
itinerary, with the goal of providing the best possible experience for customers.
13. Communication:
13.1 Customers are responsible for regularly checking communication channels provided by Viareggio Tours for updates and important information regarding the Tour. 13.2 Viareggio Tours will make reasonable efforts to communicate any changes to the Tour in a timely manner.
14. Miscellaneous:
14.1 Any modifications to this Agreement must be in writing and signed by both parties. 14.2 The headings in this Agreement are for convenience only and do not affect its interpretation.
By booking the Tour, the Customer acknowledges and agrees to these Terms and Conditions. Viareggio Tours reserves the right to update these terms at any time, with the updated terms becoming effective upon posting on the company's website.